Privacy Policy

Submitting any data, for example through a contact form or in order to make a reservation, implies the acceptance of the Spanish Organic Law 15/1999, of December 13th, about Data Protection of Personal Character and the Real Decree 1720/2007, of December 21st, in which the Spanish Organic Law 15/1999, of December 13th, about Data Protection of Personal Character was approved. Apartamentos Javier has adopted the necessary organizative and technical means to guarantee confidentiality of personal data, which will be used towards the following ends. Identify customers with their contact data, specially for reservations. Share it with law enforcement forces and agencies, Spanish National Institute of Statistics and other third parties. Information will be stored to improve the experience in later occasions. If the customer consents, data will be used for statistical purposes, advertising, as well as to know the opinion. Data about providers will be used with commercial purposes. We inform you that you can exercise your access, rectification, cancellation and opposition rights in the terms stablished in the current legislation, by using the same media in which data was submitted if this media allows the correct identification of the user, or by mail with a photocopy of your non-expired ID/Passport and addressed to Apartamentos Javier, Turieno, Camaleño 39586, Cantabria, Spain.

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We receive and store information you enter on our website or give us in any other way, including, for example, when you stay as a guest at hotels managed by us. The provision of any information by you is voluntary except where otherwise stated. However, where you choose not to provide certain information, we may not be able to reply or respond to your enquiry or request and you may not be able to take advantage of some or all of our services. We use the information that you provide for such purposes as entering into or fulfilling a contract with you, reserving a room, processing on-line purchase transactions, replying to or taking actions in response to your enquiries or requests, and customizing our services to your preferences. We also use such information for statistical and analysis purposes, to communicate news and promotions to you relating to our products and services and other products and services we think may be of interest to you, and otherwise communicating with you by email, mail, fax, phone or other means. We may also use such information as may be required to comply with applicable local laws or for other uses that we deem necessary. For instance, to contact the customer about forgotten objects during his stay. We use the service Google Analytics from Google Inc., California, US for collecting and processing information about you with statistical purposes. This information is anonymous. You can find more information about how it works in https://policies.google.com/privacy/partners.We use the services Bing Universal Event Tracking from Microsoft Corporation, California, US and Google Ads Remarketing from Google Inc., California, US in order to collect and process information about you with statistical purposes and for use in remarketing campaigns. If you agree, you will participate in remarketing campaigns. Remarketing campaigns trigger certain advertisements across the Internet, in third party webpages. By visiting this web page and depending on which parts you interact with, a cookie with this information will be stored on your computer. This cookie signals third party web pages to show you advertisements related to this web page. This cookie is anonymous and doesn’t indentify you. Remarketing campaigns help us to tailor our marketing to better suit your preferences and show you only relevant ads. We receive and may evaluate certain types of information whenever you interact with us. For example, we obtain certain types of information when your Web browser accesses this web page, performs requests or sends forms, including your IP address, browser type and operating system. This information apart from helping us to communicate with our customers and better understand them, are used by our security systems, to prevent fraud, improve availability, increase speed, catch errors and solve them. Data about used related to cyberattacks, service abuse, fraud intents, etc. will be stored and used to block the access. If the user consents, they will also be used for statistics, analytics and marketing. We can collect and store payment data, including credit or debit cards and personal data. The storage period of some data may be longer than the stay and posterior to the payment. This can be for different reasons like taxes, legal rules, fraud prevention, uncertainty about payments, etc. If you are entering data on behalf of another person, you warrant to us that you are authorised by that person to enter their personal data onto our system, and that that information is accurate and correct. If any non-compliance by you with respect to this provision results in any loss or damage being incurred by us, you may be required to compensate us in respect of such loss. If you provide us with your email address, we may email you promotional and marketing materials. We provide you with the option not to receive such promotional and marketing materials in each email sent to you. If you stay as a guest at properties managed by us, we may also use your email address to send you a Guest Satisfaction Survey after your stay. If you do not wish to receive a survey, you may notify us by contacting our Data Privacy Officer at contacto@apartamentosjavier.com. You may also receive an auto-generated e-mail confirmation when making a reservation on the Internet when consummating any on-line purchase transactions with us, and occasionally we may contact you for inquiries related to a booking you have made for any of our services and products or about the use of our products and services. For reasons such as improving personalisation of our services (for example, providing recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to your existing information. We may share your existing information with third parties where this is necessary to provide you with our services, enter into or fulfill a contract with you and/or reply to or take actions in response to your enquiries or requests. We do not knowingly collect personally identifiable information from our websites from any person we actually know is a person under the age of 18. We may collect personally identifiable information from persons under the age of 18 as part of the guest registration process, but always with the consent of such person’s parent or guardian.

Some websites store, and so does apartamentosjavier.com, information in a small text file, called a “cookie,” on your hard disk. Cookies contain information about you and your preferences. For example, if you inquire about rates and availability, the site might create a cookie that contains the details you entered. Or it might only contain a record of which pages within the site you visited, to help the site customise the view for you the next time you visit. Only the information that you provide, or the choices you make while visiting a website, can be stored in a cookie. For example, the site cannot determine your e-mail name unless you choose to type it. Allowing a website to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it. Most browsers are initially set to accept cookies, but you can set your browser to alert you every time a cookie is offered, letting you decide whether or not to accept it. You can prevent the use of cookies by modifying your browser, although you may not be able to use some of our services if you prevent the use of cookies.

Information you provide to us will be used for such purposes as entering into or fulfilling a contract with you, reserving a room, processing on-line purchase transactions, replying to or taking actions in response to your enquiries or requests, and customizing our services to your preferences. We also use such information for statistical and analysis purposes, to communicate news and promotions to you relating our related products and services and other products and services we think may be of interest to you, and otherwise communicating with you by email, mail, fax, phone or other means. We may also use such information as may be required to comply with applicable local laws. We may therefore share information amongst ourselves, with hotels and residences properties managed by us, with third parties that collaborate with us on joint promotions and with third party service providers that assist in managing your data and communicating news and promotions to you. In addition, we may share your information with other third parties where it is reasonably necessary or required in order to enter into or fulfill a contract with you and/or to reply to or take actions in response to your enquiries or requests, and as may be required to comply with applicable local laws.

We may transfer your information outside of the country in which it was collected for various reasons, including the purpose of entering into or fulfilling a contract with you, reserving a room, processing on-line purchase transactions, replying to or taking actions in response to your enquiries or requests, for processing by us or on behalf of the hotels and residences properties managed by us, for enhancing personalization of services provided to you, for communicating news and promotions to you relating to our products and services and other products and services we think may be of interest to you, and for statistical and analysis purposes. Such transfer may be to a country which may not provide the same level of privacy protection as that provided by the country in which the information was collected but we will take reasonable steps (including entering into data transfer agreements based on the European Commission model clauses, where required) to ensure that while your data is within our control, we will handle your data using reasonable security and confidentiality procedures to keep your data secure and confidential.

We use a secure data transfer protocol known as SSL/TLS for greater protection of your data. While using our web make sure there is a small padlock or any other notification about this protocol before sending any personal data. If you have any doubt, suggestion or request contact us at contacto@apartamentosjavier.com